Once our Sales Team have completed Operator Training sessions with your staff, our Customer Service Team takes over providing you with full support services throughout the life time of your new Niton Analyzer. 

Elemental Controls has installed close to five hundred PXRF Analyzers throughout Canada since 1994 – four times more than all other suppliers combined – and maintain a full service center at our corporate headquarters in Mississauga with factory trained technicians.

We realize that our customer’s competitive edge relies on our ability to maintain your analyzer operating at peak performance and to maximize instrument uptime. This means faster turnaround times when services such as hardware repairs, software upgrades, recalibrations and accuracy verification are required.

We perform all these functions here in Mississauga without the shipping and border delays when returning your analyzer to the USA.

Email: support@elementalcontrols.com

As the industry leader in PXRF with over 20,000 units worldwide, the Application Scientists at Thermo Scientific Niton Analyzers have completed several hundreds of feasibility studies. Application Support personnel in our Mississauga office have this large database resource available to assist Canadian users with their questions.

We can also perform feasibility studies on your samples in Mississauga - so you have confidence in the Niton analyzer prior to purchase. Contact Applications Support for more information.

Email: drocchetti@elementalcontrols.com